SHIPPING POLICY

Shipping Policy

Thank you for shopping with Baby Mart. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our store.

Delivery Area

Currently, Baby Mart ships within Pakistan only.

Order Processing Time

  • Orders are usually processed within 1–2 business days
  • Orders are not processed on Sundays or public holidays
  • During busy periods, promotions, or sales, processing may take slightly longer

Estimated Delivery Time

After dispatch, estimated delivery times are:

  • Major cities: 3–5 business days
  • Other areas in Pakistan: 4–7 business days

Please note that delivery times are estimates and may vary depending on courier operations, public holidays, weather conditions, and remote-area access.

Shipping Charges

Shipping charges, if applicable, are shown at checkout before payment confirmation.

If you offer free shipping on some orders, you can keep this line:

  • Free shipping may be available on selected orders or promotions as shown on the website.

Order Tracking

Once your order is dispatched, tracking details may be shared through email, SMS, WhatsApp, or courier tracking where available.

Incorrect Address / Failed Delivery

Customers are responsible for providing the correct shipping information at checkout. Orders may be delayed or returned if the shipping address or phone number is incorrect or incomplete.

Shipping Delays

While we do our best to ensure timely delivery, Baby Mart is not responsible for courier delays caused by events outside our control.

For shipping-related help, contact us: